FREQUENTLY ASKED QUESTIONS
Find the answers you're looking for here...
ECO FRIENDLY PRINTED BANNERS FROM THE BANNER HUB
If you have a question about the eco friendly banners supplied by us, whether it's about the products and materials, artwork, delivery or installation, we're sure it's covered here. If you don't find what you're looking for, just drop up a line at firstname.lastname@example.org and we'll be happy to help.
What are your eco-friendly banners made of?
Our eco-friendly banners are made of 250g/m2 polyurethane coated polyester woven fabric. They are environmentally friendly as they are 100% recyclable and PVC free.
What size banners can you print?
Our standard sizes are listed here and can be bought quickly and easily online. But we can print any size banner that you require, so if your required size isn't listed, just give us a call on 0344 8118750 and we'll provide a quote for you.
How are the banners finished?
Each banner is hemmed to prevent fraying and eyeletted with chrome nickel eyelets, so it will be ready to be used straight away.
Can my banner be used outside?
Yes - our eco-friendly banners are very durable and are suitable for use both indoors and outdoors.
How can I recycle my banner when I'm finished with it?
When you're finished using your banner, simply pop it in your recycling bin. It can be recycled along with all other recyclable plastics. Remember to snip the eyelets from the banner - these can be recycled along with all other recycled metals.
Do you provide a design service?
Yes - if you don't have artwork ready for your banner or don't have time to create one online, we have a team of designers ready to transform your brief into the perfect personalised banner for you. We just need some details from you to get started, so please call on 0344 8118750 to let us know what you need and to discuss the total cost for your designed banner.
I can design my own banner - how should I provide the file for you?
We're able to print from pdf, ai, jpeg, eps or tiff. For best results we recommend that your artwork is vectored (pdf, ai or eps) and saved at 100% scale in CMYK colour space.
I can't provide vectored artwork - what should I do?
No worries at all. If your banner contains photographic images, then these parts of the banner won't be vectored. Just ensure that when you view your artwork at actual size that the photographic parts of your banner are not pixelated or fuzzy. Recommended resultion is 300dpi.
How should I size my banner?
We recommend that you design your banner at the actual size that is required, so for a 1830mm x 915mm banner, you should design it at these dimensions. Click here for downloadable templates for our standard banner sizes (available as Adobe Illustrator, PDF and InDesign files).
What size banners do you supply
Our standard sizes are listed here and can be bought quickly and easily online. But we can print any size of banner that you require, so if your required size isn't listed, just give us a call on 0344 8118750 and we'll provide a quote for you.
Should I include bleed on my print ready artwork?
No, just supply it at the exact size that you require. Your banner will be hemmed and eyeletted and we will ensure that it is finished to your required size.
How do I know if the colours on my banner will print correctly?
If your artwork has been designed in CMYK then all should be fine. If you require colour matching for corportate identity reasons that's no problem. Give our team a call on 0344 8118750 with your colour references and we'll do the rest.
How long does delivery take?
Standard delivery is within 3 working days (when the order has been placed before 12 noon. So, if you ordered your banner by 12 noon on a Thursday, it would be delivered to you the following Tuesday.)
Express delivery is next working day when your order is placed before 12 noon. So if you ordered your banner by 12 noon on a Thursday, your banner would be delivered to you the day after on the Friday.
What if I'm not around to receive the delivery?
The courier will leave you a card letting you know that they have attempted delivery, which will have instructions as to what to do next.
What if my parcel arrives damaged?
Every care is taken to ensure as far as possible that your banner will arrive to you in perfect condition. However, accidents can happen sometimes during transit and if your parcel does arrive to you damaged please let us know within 7 days.
How much does delivery cost?
There is free delivery on all banners from The Banner Hub, so wherever you see a price for a banner on this website, this includes VAT and delivery.
Can my banner be used outside?
Our eco-friendly banners are hemmed and eyeletted, making them suitable for use both indoors and outdoors.
What is the best way to put up my banner?
Eyelets are placed at regular intervals on all edges of your banner, ensuring safe and secure installation.
You can install your banner using ropes or bungee ties (please see our accessories page) or can be fixed to a wall using more permanent masonry fixings
How long will my banner last outside?
If you're planning to use your banner outside for an extended period it's worth considering carefully how you will secure the banner and what it will be secured to, but if properly installed, your banner can last outside for up to a few years.