LEGAL INFORMATION

Terms and conditions, privacy policy and security

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The Banner Hub - Privacy Policy

PRIVACY POLICY

The Banner Hub is committed to protecting your privacy. The personal information we collect will be used to process your order(s) and to provide a more tailored shopping experience. The Banner Hub fully complies with the General Data Protection Regulation (GDPR).

How your details will be used:
The personal data we collect is as follows:

  • your full name
  • email address
  • billing address
  • delivery address
  • telephone number
  • product selections
  • credit card/ other payment information
  • password

The personal information you provide to us will be used for the following reasons:

  • processing your orders
  • statistical analysis with regards to the quality of this website in terms of customer use
  • to keep you up to date with new products or special offers

This privacy policy may be changed from time to time; therefore you should re-read this policy when visiting this site. Your credit/ debit card details will only be held for the time it takes to process your order. We also collect non-transactional information in order to monitor the effectiveness of the site. This information includes your browser type, the country and telephone area where your computer is located, which pages of the website you visited and information about where you are on the internet (e.g. the URL you came from, IP address, domain types like .co.uk and .com). When applying for any vacancies within the company, all applications will be dealt with in accordance to the Data Protection Act 2018.

How the banner hub shares the information it receives

In order to process your order it may be necessary to disclose your personal details to other businesses who work with or supply The Banner Hub. Examples include fulfilling orders, carrying out surveys, delivering packages, sending postal mail and email, database cleansing and analysing, processing credit card payments and providing customer service. In this event, your information will be treated with the same confidentiality as outlined in this policy. Any information that is passed to such companies will not be used for marketing purposes from these companies.

If the police or any other regulatory or government authority asks to see your personal details when investigating suspected illegal activity, we are entitled to provide them with the information they require.

How your information is secure

We use a secure server to store your information and comply fully with UK Data Protection laws.

We will not sell, rent or loan any information collected on this website, unless stated in this Privacy Policy or agreed to by you.

Changing your details

If you would like your personal information removing from the banner hub records completely, you can contact us with this request. However, for purposes such as warranty and product information, we will need to maintain certain personal information about your product purchases.

Use of cookies

Cookies are used by this website to store information including your shopping basket items, preferences and your username. A cookie is a small text file that is stored on the hard drive of your computer which allows the website to remember who you are and what you like. For more information about cookies please click here: http://en.wikipedia.org/wiki/HTTP_cookie http://www.microsoft.com/info/cookies.mspx

Links

From time to time the banner hub will show various links to other relevant websites. Our privacy policy does not cover these other websites.

Queries

If you have any questions regarding this page please contact:

Marketing Manager
01246 573800
sales@thebannerhub.co.uk

SECURITY

The Banner Hub understands that you may have concerns about online shopping security. This is why we have put all of the correct measures in place to ensure that you enjoy a safe and secure visit to our website every time, including firewalls, security monitoring and physical access controls.

All areas od The Banner Hub website are 100% secure, protected by the HTTPS protocol sitewide.

The Banner Hub will never contact you requesting your payment card details by email at any time. If you do receive an email from someone claiming to be part of The Banner Hub asking for such information, please do not reply. Any loss that you may incur in this way cannot and will not be covered by The Banner Hub, as this is entirely your responsibility.

The Banner Hub - Legal Security
The Banner Hub - Terms & Conditions

TERMS AND CONDITIONS

Find out here about your rights and relationship with us when you buy from The Banner Hub.

  1. Save for any variation permitted by this clause all the terms of the contract between "the Customer" and "the Company" "The Contract" for the supply of goods "the Goods" arising from the document shall govern "the Contract" to the exclusion of any other terms and conditions and no variation to the terms and conditions in this document shall be binding unless agreed in writing between "the Company" and "the Customer".
  2. Save for any variation permitted by this clause all the terms of the contract between "the Customer" and "the Company" "The Contract" for the supply of goods "the Goods" arising from the document shall govern "the Contract" to the exclusion of any other terms and conditions and no variation to the terms and conditions in this document shall be binding unless agreed in writing between "the Company" and "the Customer".
  3. In the event of payment from "the Customer" being dishonoured or cancelled, "the Company" reserve the right to make an appropriate charge. Time of payment shall be of the essence of "the Contract." In the event of a dishonoured or withdrawn payment the title shall revert to "the Company"
  4. "The Company" shall have no liability to "the Customer" (other than liability for death or personal injury resulting from "the Company's" negligence) in respect of any defect (whether latent or patent) in respect of all or any of "the Goods" nor for any loss or damage of any nature arising from any breach of any express or implied warranty or condition of "the Contract" or any negligence of statutory or other duty on the part of "the Company" or in any other way out of or in connection with the performance or purported performance of or failure to perform "the Contract" except in accordance with this term.
  5. Under no circumstances shall "the Company" be liable for any claim made by "the Customer" for consequential or economic loss or damage.
  6. In the unlikely event of goods being damaged in transit "the Customer" must mark the carriers delivery advice as "damaged". Any such damage or defects shall be reported to "the Company" within 7 days in writing.
  7. "The Company" reserves the right to make any changes in the specification of the goods which are required to conform with any applicable safety or other statutory requirements or where the goods are to be supplied to "the Company's" specification which do not materially affect their quality or performance.
  8. English Law shall govern the Contract and parties hereto consent to the non-exclusive jurisdiction of the English Courts in all matters regarding "the Contract".
  9. Within the banner design we will incorporate a discreet footer which says thebannerhub.co.uk.
  10. It is the responsibility of the customer to ensure permission has been obtained for the reproduction of any content from its rightful owner.
  11. The following expressions have the following meanings:
    "The Company": Victory Design Limited
    "The Customer": the party who contracts with "the Company" for the sale of the goods by "the Company".
    "The Contract" The offer by "the Company" to supply "the Goods" to "the Customer" subject to the above conditions"The Goods" Materials, equipment or services supplied by "the Company" to "the Customer", subject to "the Contract"

THESE TERMS AND CONDITIONS DO NOT AFFECT YOUR LEGAL RIGHTS. DETAILS OF YOUR LEGAL RIGHTS ARE AVAILABLE FROM THE CITIZENS ADVICE BUREAU OR CONSUMER DIRECT.

Victory Design Ltd | Registered in England No: 2176061 | Forest Buildings, 41 Creswell Rd, Clowne, Chesterfield, Derbys. S43 4PN | VAT Number: 509206366

HERE TO HELP

If you have any questions about our working practices or our products, please drop us a line at sales@thebannerhub.co.uk and we'll be happy to help.

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